Abstract and keywords
Abstract (English):
Problems of open programmes stakehoders’ expectations, connected with benefit realization management (BRM) are considered in the article. It is revealed that programmes benefits are significantly connected with stakeholders expectations, in case of open proramme they even coincide. It is explained by the fact, that open programme stakeholders often define benfits on their own. Basing on this conclusion, recommendations directed towards integration of BRM (including stakeholders expectation) in programme management are presented. The recommendations include principles of coordination, specifics of subject area and set of documents.

Keywords:
programe management, benefit realization management, management of stakeholders expectations, programme context, open programme
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Программное управление считается одним из наиболее актуальных и востребованных направлений менеджмента, так как помогает решить задачи, связанные с планированием, координацией и контролем реализации программ в окружающей динамичной среде. Сегодня программное управление используется в различных сферах — и в бизнесе, и в образовании, и в государственной сфере, и во многих других областях. Актуальность применения программного подхода объясняется возможностью решения масштабных задач, стоящих перед исполнителями, когда инструменты проектного управления не позволяют в полной мере учитывать контекст и специфику программ.

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