The article analyzes the results of the expert study of the level of public confidence in civil servants. Methodological bases of formation of public confidence are revealed: confidence is considered as a manifestation or result of development of the interaction system. It is concluded that the level of public confidence depends not only on the efficiency and quality of civil servants’ work, but also on personal qualities of public servants, the extent of official conduct of civil servants that meets the requirement of the principles of humanism, rule of law, public service.
social confidence, civil servants, expert survey, level of public confidence, crisis of confidence
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