Abstract (English):
The workshop is an addition to the textbook "Business communication and cross-cultural communication" and includes practice-oriented tasks that can be carried out online in all sections of the textbook. The workshop contains three sections, 10 chapters and consists of group and individual tasks, business games, analysis of video clips and discussions, reflection exercises aimed at developing skills in the sections "Cross-cultural communication as the interaction of different cultures", "Business communication as the basis of cross-cultural communications", "Ethical standards in professional activity". A special feature of the workshop is a detailed description of the methodology of conducting classes online to form students' practical experience on each topic of the workshop. The publication is provided with parables and tales for the successful entry of students into the subject of the lesson. At the end of each chapter, tasks are given for self-completion in order to more fully immerse yourself in the specifics of cross-cultural business communications. The workshop contains: 40 training sessions; 83 video clips illustrating business communication and cross-cultural communication; 200 exercises, business and role-playing games for interactive interaction adapted to the online format; 300 tasks for self-completion. Meets the requirements of the federal state educational standards of higher education of the latest generation. For undergraduate students studying in the areas of "Economics", "Management", "Personnel Management", "State and Municipal Management", "Business Informatics", "Trade", "Commodity Science", "Housing and communal infrastructure", as well as for anyone interested in business problems cross-cultural communications.