Russian Federation
Russian Federation
Russian Federation
The subject of the study is the emotional sphere of emergency workers. The aim of the study is to study the features of the relationship between the level of emotional burnout and the level of emotional intelligence development in emergency services. The results obtained prove the relationship between emotional intelligence and emotional burnout among emergency workers. It has been revealed that with the development of emotional burnout, both intrapersonal emotional intelligence decreases, as well as the process of managing and understanding one's own emotional state, and overall motivation and empathy for others decrease. The scope of the results obtained. Research methods can be used to assess the emotional state of employees, to correct and develop the emotional sphere, to prevent emotional burnout, and to improve the psychological comfort of emergency personnel.
emotional intelligence, emotional burnout, emotional sphere, psychodiagnostic techniques, empirical research, psychology, psychology of emotions.
1. Aldasheva A.A., Pervacheva O.A. Cennostno-smyslovye regulyatory i lichnostnye osobennosti operatorov GBU «Sistema 112» s razlichnym stazhem raboty // Teoreticheskaya i eksperimental'naya psihologiya. 2023, T. 16, № 4. S. 143-163. DOI: https://doi.org/10.11621/TEP-23-33; EDN: https://elibrary.ru/BHHWUT
2. Borbot O.V., Evdokimova Yu.A. Obzor issledovaniy vzaimosvyazi emocional'nogo vygoraniya i emocional'nogo intellekta // Psihologiya i pedagogika v Krymu: puti razvitiya. 2023, № 5. S. 34-39. EDN: https://elibrary.ru/VVMJXI
3. Vodop'yanova N.E., Starchenkova E.S. Sindrom vygoraniya. Diagnostika i profilaktika: prakticheskoe posobie 3-e izd., ispr. i dop. M.: Izdatel'stvo Yurayt, 2024. 299 s.
4. Gal'chenko A.I. Analiz vzaimosvyazi emocional'nogo intellekta i urovnya emocional'nogo vygoraniya sotrudnikov // Fundamental'nye i prikladnye aspekty razvitiya sovremennoy nauki: Sbornik trudov po materialam XVI Mezhdunarodnogo konkursa nauchno-issledovatel'skih rabot, Ufa, 22 aprelya 2024 goda. Ufa: OOO «Nauchno-izdatel'skiy centr «Vestnik nauki», 2024. S. 471-488. EDN: https://elibrary.ru/YEMASK
5. Goulman D., Boyacis R., Makki E. Emocional'noe liderstvo: iskusstvo upravlyat' lyud'mi na osnove emocional'nogo intellekta; per. s angl. 8-e izd. M.: Al'pina Pablisher, 2015. 301 s.
6. Ignat'ev A.A. Nauka i emocional'nyy intellekt. Prikladnoe primenenie emocional'nogo intellekta v rabote i povsednevnoy zhizni // Vestnik Moskovskogo gumanitarno-ekonomicheskogo instituta. 2023, № 3-4(91-92). S. 56-68. DOI: https://doi.org/10.37691/2311-5351-2023-92-4-56-68; EDN: https://elibrary.ru/UTSLLR
7. Kamilavochnikova E.M. Professional'nyy stress u operatorov ekstrennoy sluzhby 112. // Molodoy uchenyy. 2023, № 50 (497). S. 466-469. EDN: https://elibrary.ru/IZXUEQ
8. Kaminskaya E.V., Sivash O.N., Pervacheva O.A. Specifika deyatel'nosti specialista-operatora «sistemy 112». 2023. S. 378-380.
9. Kandaurova A.V., Pasechnik O.N. Lichnostnye faktory v profilaktike emocional'nogo vygoraniya specialistov socionomicheskih professiy // Problemy pedagogicheskoy innovatiki v professional'nom obrazovanii, Sankt-Peterburg, 24–27 aprelya 2024 goda. Sankt-Peterburg: Izdatel'sko-poligraficheskaya associaciya vysshih uchebnyh zavedeniy, 2024. S. 44-47. EDN: https://elibrary.ru/ILIYVI
10. Kovalev A.V. Psihokorrekciya emocional'nogo vygoraniya s primeneniem biopsihosocial'noy modeli // Chelovecheskiy faktor: Social'nyy psiholog. 2024, № 2(50). S. 172-182. EDN: https://elibrary.ru/BIYOQM
11. Lisovskaya N.B., Kushnareva A.V. Vzaimosvyazi emocional'nogo intellekta i emocional'nogo vygoraniya u predstaviteley pomogayuschih professiy // Kompleksnaya psihologicheskaya pomosch' v obrazovanii i zdravoohranenii: Materialy XIII nauchno-prakticheskoy konferencii, Sankt-Peterburg, 18 dekabrya 2023 goda. Sankt-Peterburg: Rossiyskiy gosudarstvennyy pedagogicheskiy universitet im. A.I. Gercena, 2023. S. 112-115. EDN: https://elibrary.ru/RDZHMS
12. Lyusin D.V. Novaya metodika dlya izmereniya emocional'nogo intellekta: oprosnik EMIN // Psihologicheskaya diagnostika. 2019, № 4. S. 3-22.
13. Mozgovaya E.I., Dzgoev A.H. Problemy profilaktiki professional'nogo stressa i emocional'nogo vygoraniya u sotrudnikov MChS // Nauchnye rezul'taty v social'noy rabote. 2024, T. 3, № 2. S. 56-63. DOI: https://doi.org/10.18413/2949-267X-2024-3-2-1; EDN: https://elibrary.ru/STQSXD
14. Moiseeva O.H., Ispulova S.N. Osobennosti emocional'nogo vygoraniya social'nyh rabotnikov // Social'naya politika i social'noe partnerstvo. 2024, № 10. S. 682-688. DOI: https://doi.org/10.33920/pol-01-2410-03; EDN: https://elibrary.ru/CEQGUU
15. Morozov A.V. Fenomen emocional'nogo intellekta i ego znachenie v zhizni sovremennogo cheloveka // Chelovecheskiy faktor: Social'nyy psiholog. 2024, № 4(52). S. 35-42. EDN: https://elibrary.ru/JWXBBE
16. Simbirceva N.V. Sobranie teoreticheskih predstavleniy ob emocional'nom intellekte // Vestnik Kemerovskogo gosudarstvennogo universiteta. 2017, №3. S. 54-56.
17. Sorokoumova E.A., Kurnosova M.G., Ferapontova M.V. Vzaimosvyaz' sindroma emocional'nogo vygoraniya s lokusom kontrolya i empatiey u prakticheskih psihologov // Psihologiya XXI veka: vyzovy, poiski, vektory razvitiya: Sbornik materialov V Vserossiyskogo simpoziuma (s mezhdunarodnym uchastiem), posvyaschennogo 145-letiyu ugolovno-ispolnitel'noy sistemy i 90-letiyu Akademii prava i upravleniya Federal'noy sluzhby ispolneniya nakazaniy, Ryazan', 11–12 aprelya 2024 goda. Ryazan': Akademiya prava i upravleniya Federal'noy sluzhby ispolneniya nakazaniy, 2024. S. 179-186. EDN: https://elibrary.ru/BGDJME
18. Edeleva E.M. Emocional'nyy intellekt i ego rol' v mezhlichnostnyh otnosheniyah // Vestnik nauki. 2024, T. 3, № 11(80). S. 834-839. EDN: https://elibrary.ru/QKZKAO
19. Arora S., Ashrafian H., Davis R. Emotional intelligence in medicine: a systematic review through the context of the ACGME competencies // Medical Education. 2018. V. 44(8). P. 749-764. DOI: https://doi.org/10.1111/j.1365-2923.2010.03709.x
