employee from 01.01.2020 until now
The Saint-Petersburg Centre for Social Programs and Delinquency Prevention “KONTAKT” (Mediation Service Department, mediator)
employee from 01.01.2017 to 01.01.2020
g. Sankt-Peterburg, St. Petersburg, Russian Federation
UDK 31 Статистика. Демография. Социология
The definition of mediation as a process or procedure prevails in the scientific literature. Consideration of the socio-psychological aspect of meditation is rarely found in the works of foreign and domestic researchers. A hypothesis was put forward about the existence of socio-psychological features of the mediator's professional activity, which are manifested in the socio-psychological features and social orientations of mediators and their clients. 198 people were surveyed, including 98 mediators and 100 mediation clients. We measured: personality profiles of social orientations; use of mediation approaches; negotiation style in mediation; level of subjective success of the mediator's professional activity. Data processing: frequency analysis, correlation analysis using the t-test for independent samples, Pearson's Chi-square, and Spearman's r-square. Results: among mediators, people who tend to dominate are more common, while clients who use the services of mediators have a tendency to lead behavior. There are differences in the mutual assessment of personality profiles and social orientations of mediators and their clients. Each mediation approach and negotiation style is characterized by its own set of relationships with the characteristics of the personality profile of the mediator's social orientations, features and self-assessment of his work.
mediation, mediation approach, negotiation style, social orientations, personality profile
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