The article aims to study the characteristics of emotional intelligence, its perception of reality and awareness of the importance not only in personal lives but also in the business space. For the development of practice coach is necessary to know the level of his emotional intelligence, as well as be able to develop it in himself and his clients. One of the most important factors of the business is the competent management of emotional intelligence of leader and a true understanding the emotions of others.
coaching, personal effectiveness, emotional intelligence, EQ, business
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