Moskva, Moscow, Russian Federation
The article is devoted to a problem of resistance to organizational changes An objective of this research is to detect interdependence between personal characteristics of organizational change projects participants, psychological readiness of staff of the divisions involved in the project of organizational transformations, ways of conflict permission and efficiency of the realized projects. The results have practical value for increase of organizational change projects implementation success, and also similar projects with high degree of uncertainty, or the projects demanding an intellectual human resource for the solution of cognitive tasks.
management of organizational change projects, resistance to change, conflict management, socio-psychological foundations of project management.
Введение
В последнее время наблюдается рост интереса к вопросам организационных изменений. В этой области изучаются такие вопросы, как типология организационных изменений. Так, разрабатываются типологии организационных изменений и модели их внедрения [15; 32], изучается связь управления проектом и управления изменениями [16; 17; 21; 22; 29; 30; 33; 39; 41–43; 46–48]. Также изучается социально-психологический аспект управления изменениями в проектах, в частности, с точки зрения сопротивления изменениям [6; 10; 13; 14; 31; 38; 44; 51; 53; 55]. Важным направлением, к которому в последнее время наблюдается возрастающий интерес, является изучение социально-психологических характеристик проектных работников [3–5; 7; 12; 24; 52]. Кроме того, изучаются конфликты как следствие изменений и их влияние на результаты деятельности проектной команды [1; 2; 8; 11; 19; 23; 25–27; 34; 35; 45; 49; 50; 55]. Данное исследование продолжает изучение социально-психологического аспекта управления проектами, связанного с изменениями, и предполагает выявление взаимозависимостей между личностными характеристиками участников проектов организационных изменений, психологической готовностью сотрудников подразделений, вовлеченных в проект организационных преобразований, способами разрешения конфликтных ситуаций и эффективностью реализуемых проектов.
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