Abstract and keywords
Abstract (English):
The paper is devoted to the IT-projects dynamics analysis in order to develop management processes that assure stability of the projects to scope changes. Software development lifecycle is considered combined with one of organizational changes which are carried out by IT-projects execution. This integral study of IT-projects organizational structure allows to discover projects particularities that lead to destabilization and especially "scope creep" as a main factor of loss of stability and, as a result, failure of objectives realization. To provide required level the model integrity IT-projects are to be considered in context of organization´s project portfolio as a part of business transformation program. The program in turn is studied not in its entire scope but particularly in its part relative to IT-project implementation together with obtaining desired results of its product utilization. To secure metrics-based project objectives achievement control an EVM modification for IT-projects management is presented in the article. Simulation that is also performed in the study illustrates internal causes of scope creep problem and its solution with methods developed in this study and thus project stability assurance.

Keywords:
change management, IT-projects, project stability, scope creep, system dynamics.
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Введение

Каждая современная компания в той или иной степени зависима от информационных технологий и поэтому вынуждена выполнять IT-проекты. Говоря об IT-проектах, мы будем рассматривать проекты, содержание которых включает в себя неотъемлемую часть разработки программного обеспечения или адаптации «коробочного» программного обеспечения в соответствии с потребностями конкретного заказчика. Данная статься посвящена вопросу устойчивости систем управления такими проектами. При этом IT-проекты рассматриваются в контексте организационных изменений, для осуществления которых предпринимаются. Существует отличие между проектами, выполняемыми в компаниях, специализирующихся на разработке программного обеспечения, и IT-проектами, которые выполняются в организациях, для которых разработка программного обеспечения не является ключевой компетенцией. Именно последним посвящена данная статья.

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