00649naa#a2200193#i#4500001002200000005001700022011001400039100004100053101000800094102000700102200012800109210005100237215001000288608002700298675007100325700002300396700002100419856001500440EN\INFRA-M\bibl\2080720241229071926.7##a2306-627X##a20180514b2018####ek#y0engy0150####ca0#aRUS##aRU1#aManaging the Lifelong Value of Customers Through Increased Satisfaction with Quality and Speed of FeedbackeJournal article1#aMoscowcINFRA-M Academic Publishing LLC.d2018##a5 с.##aJournal article2local##aЭкономика. Экономические науки. 33zRUS#1aNevostruevgP. Yu.#1aMusatovagZh. B.4#anaukaru.ru