00540naa#a2200169#i#450# EN\\bibl\2039 20241204231546.3 1995-042X 20140421b2014####ek#y0engy0150####ca RUS RU Non-Russian experience in establishing a national tourist service quality framework (Case study: Finland) Journal article CHERKIZOVO Russian State University of Tourism and Service 2014 10 с. Journal article local Makeeva Dina naukaru.ru