00540naa#a2200169#i#4500001001400000005001700014011001400031100004100045101000800086102000700094200012700101210007000228215001100298608002700309700001900336856001500355EN\\bibl\203920241204231707.3##a1995-042X##a20140421b2014####ek#y0engy0150####ca0#aRUS##aRU1#aNon-Russian experience in establishing a national tourist service quality framework (Case study: Finland)eJournal article1#aCHERKIZOVOcRussian State University of Tourism and Serviced2014##a10 с.##aJournal article2local#1aMakeevagDina 4#anaukaru.ru