LDR 00486naa#a2200181#i#450#
001     EN\\bibl\15544
005     20240828185449.3
011 ## _a2071-2367
100 ## _a20170228b2017####ek#y0engy0150####ca
101 0# _aRUS
102 ## _aRU
200 1# _aManaging processes of service based on service management 
       _eJournal article
210 1# _aMoscow
       _cRANEPA
       _d2017
215 ## _a7 с.
608 ## _aJournal article
       _2local
700 #1 _aDokukina
       _gIrina  
700 #1 _aMakarova
       _gYuliya  
856 4# _anaukaru.ru
       _u