TY  JOUR
TI  Organizational, Economic and Managerial Solutions for the Development of Retail Services of Retail Chains Based on the Implementation of a Customer Loyalty Management System
KW  retail chains
KW  customer loyalty system
KW  customer focus
KW  management
KW  information system
KW  CRM system
KW  management decision
KW  efficiency improvement
KW  implementation
JO  Scientific Research and Development. Economics of the Firm
AU  Yakhontova, I.M.
AU  Nilova, N.M.
PY  2023
IS  12
PB  INFRA-M Academic Publishing LLC.