@article{Yakhontova2023organizational,,
author={Yakhontova, I.M. and Nilova, N.M.},
title={Organizational, Economic and Managerial Solutions for the Development of Retail Services of Retail Chains Based on the Implementation of a Customer Loyalty Management System},
journal={Scientific Research and Development. Economics of the Firm},
publisher={INFRA-M Academic Publishing LLC.},
year={2023},
pages={43-49},
volume={12},
issue={4},
}