%0 Journal Article
%T Customer focus in the development strategy of banking services
%A Loseva, N..
%A Kozlov, A..
%K customer orientation, development strategy, competi- tiveness-bank services, the organization of banking
in customer needs, comprehensive customer service, the bank’s image.
%J Auditor
%D 2015
%N 1
%P 5
%I INFRA-M Academic Publishing LLC.