TY  JOUR
TI  Professional communication of employees on duty shifts with citizens taken to the office of the duty units of the internal affairs bodies
KW  professional communication
KW  duty shift employees
KW  mental states
KW  conflict situation
KW  mutual understanding and interaction
KW  constructive behavior and resolution of a difficult situation
KW  actions of employees to respect the rights and freedoms of citizens brought to the duty unit
JO  Applied psychology and pedagogy
AU  Urazaeva, G.I.
PY  2023
IS  8
PB  INFRA-M Academic Publishing LLC.