@article{Bezyazychnyy2013human-oriented,
author={Bezyazychnyy, V.F. and Ilina, M..},
title={Human-oriented quality management system of enterprise: control of non-conforming product and utilization},
journal={Vestnik of Don State Technical University},
publisher={Don state technical University},
year={2013},
pages={175-181},
volume={13},
issue={5},
}