TY JOUR TI Auditing Educational Support Processes at Higher Education Institutions As a Basis for Improving Work Flows and Remuneration of Educational Support Staff KW higher education arrangement KW educational support staff KW professional standard KW remuneration and performance standards of educational support staff KW educational services of a higher educational institution KW educational support activities. JO Management of the Personnel and Intellectual Resources in Russia AU Popovskaya, M.. PY 2014 IS 3 PB INFRA-M Academic Publishing LLC.