%0 Journal Article %T Management decision-making methods based on queuing theory tools %A Tebekin, A.V. %A Mitropol'skaya-Rodionova, N.V. %A Horeva, A.V. %K methods, management decision making, optimization of performance indicators, queuing theory %J Journal of Management Studies %D 2019 %N 5 %P 20 %I INFRA-M Academic Publishing LLC.