@article{Tebekin2019management, author={Tebekin, A.V. and Mitropol'skaya-Rodionova, N.V. and Horeva, A.V.}, title={Management decision-making methods based on queuing theory tools}, journal={Journal of Management Studies}, publisher={INFRA-M Academic Publishing LLC.}, year={2019}, pages={34-54}, volume={5}, issue={6}, }