TY JOUR TI Development of the Key Performance Indicators for the Assessment of Personnel Management Service Specialists KW key performance indicators KW decomposition of strategic functions KW criteria for assessing the quality of work of specialists of the personnel department KW the results of each specialist KW employee performance ratio KW KPI matrix for specialists and head of department JO Management of the Personnel and Intellectual Resources in Russia AU Shklyaeva, N.A. PY 2019 IS 8 PB INFRA-M Academic Publishing LLC.