TY  JOUR
TI  Managing processes of service based on service management 
KW  service management
KW  logistics platform
KW  management
KW  process
KW  strategy
KW  interaction
KW  integration
JO  Central Russian Journal of Social Sciences
AU  Dokukina , I..
AU  Makarova , Y..
PY  2017
IS  12
PB  RANEPA