TY JOUR TI Investigation of satisfaction with e-educational platform quality using SERVQUAL method KW quality of the software product KW the education system KW quality of product research KW distance learning KW Blackboard Learn system KW the SERVQUAL method. JO Journal of Technical Research AU Sukhova, O.. AU Churkina, V.. PY 2016 IS 2 PB INFRA-M Academic Publishing LLC.