%0 Journal Article %T Experience of Realization of a Technique of Determination of Productivity of Quality Management System of Higher Education Institution %A Gadalova, V.. %A Mihailov, A.A. %A Frolova, M.. %K quality management system, process approach, productivity, assessment technique. %J Standards and Monitoring in Education %D 2014 %N 2 %P 4 %I INFRA-M Academic Publishing LLC.