@article{Gadalova2014experience,
author={Gadalova, V.. and Mihailov, A.A. and Frolova, M..},
title={Experience of Realization of a Technique of Determination of Productivity of Quality Management System of Higher Education Institution},
journal={Standards and Monitoring in Education},
publisher={INFRA-M Academic Publishing LLC.},
year={2014},
pages={3-7},
volume={2},
issue={1},
}