%0 Journal Article
%T The use of competency approach to HR regional commercial bank
%A Chulanova, O.L.
%A Tokareva, M..
%K competence approach, competence, competence model, competence profile, competence profile for an employee of a commercial bank call-center.
%J Journal of economic studies
%D 2016
%N 2
%P 0
%I INFRA-M Academic Publishing LLC.