%0 Journal Article %T Analysis of Factors and Threats Associated with the Development of Digital Transformation in the Banking Sector %A Shishkin, A.N. %A Mel'chikovi, Z.L. %K financial system, bank, artificial intelligence, digital transformation, customer service %J Scientific Research and Development. Economics %D 2026 %N 14 %P 5 %I INFRA-M Academic Publishing LLC.