TY JOUR TI Improving the Service System as a Factor of a Car Manufacturer's Competitive Advantage KW competitiveness KW car manufacturer KW after-sales service KW customer satisfaction KW authorized service centers KW customer acquisition KW competitive advantage KW quality service JO Scientific Research and Development. Economics AU Akimov, V.I. PY 2026 IS 14 PB INFRA-M Academic Publishing LLC.