TY JOUR TI Organization of Personnel Service Division Training in the Gastronomic Business Segment of Coffee Houses KW training KW effectiveness of training KW evaluation KW personnel KW Kirkpatrik’s model KW effectiveness KW mystery shopper. JO Management of the Personnel and Intellectual Resources in Russia AU Kashtanova, Y.V. PY 2016 IS 5 PB INFRA-M Academic Publishing LLC.