%0 Journal Article
%T Customer-centered approach in public 
and municipal administration: 
opportunities and challenges
%A Chulanova, O.L.
%A Zinnurova, N.A.
%A Raschepkina, E.R.
%K client-centric approach in the activities of state and municipal bodies, means of client-centric approach in state and municipal governments, quality of services of state bodies
%J Journal of Management Studies
%D 2025
%N 11
%P 17
%I INFRA-M Academic Publishing LLC.