<!DOCTYPE article
PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.4 20190208//EN"
       "JATS-journalpublishing1.dtd">
<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" article-type="research-article" dtd-version="1.4" xml:lang="en">
 <front>
  <journal-meta>
   <journal-id journal-id-type="publisher-id">Safety in Technosphere</journal-id>
   <journal-title-group>
    <journal-title xml:lang="en">Safety in Technosphere</journal-title>
    <trans-title-group xml:lang="ru">
     <trans-title>Безопасность в техносфере</trans-title>
    </trans-title-group>
   </journal-title-group>
   <issn publication-format="print">1998-071X</issn>
  </journal-meta>
  <article-meta>
   <article-id pub-id-type="publisher-id">4109</article-id>
   <article-id pub-id-type="doi">10.12737/6637</article-id>
   <article-categories>
    <subj-group subj-group-type="toc-heading" xml:lang="ru">
     <subject>Аналитический обзор</subject>
    </subj-group>
    <subj-group subj-group-type="toc-heading" xml:lang="en">
     <subject>Analytical review</subject>
    </subj-group>
    <subj-group>
     <subject>Аналитический обзор</subject>
    </subj-group>
   </article-categories>
   <title-group>
    <article-title xml:lang="en">Mobbing and Bullying As Occupational Stress Factors</article-title>
    <trans-title-group xml:lang="ru">
     <trans-title>Моббинг и буллинг как факторы развития профессионального стресса (аналитический обзор)</trans-title>
    </trans-title-group>
   </title-group>
   <contrib-group content-type="authors">
    <contrib contrib-type="author">
     <name-alternatives>
      <name xml:lang="ru">
       <surname>Бухтияров</surname>
       <given-names>Игорь Валентинович</given-names>
      </name>
      <name xml:lang="en">
       <surname>Bukhtiyarov</surname>
       <given-names>Igor Valentinovich</given-names>
      </name>
     </name-alternatives>
     <bio xml:lang="ru">
      <p>доктор медицинских наук;</p>
     </bio>
     <bio xml:lang="en">
      <p>doctor of medical sciences;</p>
     </bio>
     <xref ref-type="aff" rid="aff-1"/>
    </contrib>
    <contrib contrib-type="author">
     <name-alternatives>
      <name xml:lang="ru">
       <surname>Рубцов</surname>
       <given-names>М. Ю.</given-names>
      </name>
      <name xml:lang="en">
       <surname>Rubtsov</surname>
       <given-names>M. Ю.</given-names>
      </name>
     </name-alternatives>
     <email>rubtsov71@list.ru</email>
    </contrib>
   </contrib-group>
   <aff-alternatives id="aff-1">
    <aff>
     <institution xml:lang="ru">Научно-исследовательский институт медицины труда Российской академии медицинских наук</institution>
    </aff>
    <aff>
     <institution xml:lang="en">Research Institute of Occupational Health affiliated to the Russian Academy of Medical Sciences</institution>
    </aff>
   </aff-alternatives>
   <pub-date publication-format="print" date-type="pub" iso-8601-date="2014-12-23T00:00:00+03:00">
    <day>23</day>
    <month>12</month>
    <year>2014</year>
   </pub-date>
   <pub-date publication-format="electronic" date-type="pub" iso-8601-date="2014-12-23T00:00:00+03:00">
    <day>23</day>
    <month>12</month>
    <year>2014</year>
   </pub-date>
   <volume>3</volume>
   <issue>6</issue>
   <fpage>64</fpage>
   <lpage>74</lpage>
   <self-uri xlink:href="https://naukaru.ru/en/nauka/article/4109/view">https://naukaru.ru/en/nauka/article/4109/view</self-uri>
   <abstract xml:lang="ru">
    <p>В обзоре представлен анализ зарубежных и отечественных публикаций по проблемам моббинга и буллинга как факторов рабочей среды, которым до недавнего времени не уделялось внимания. Определено семь обобщенных видов моббинга: моббинг организационных мер, социальной изоляции, нападения на личную&#13;
жизнь жертвы, ее настроения, физического насилия, вербальной агрессии и&#13;
слухов, которые снижают уровень и качество выполнения работ. Показаны&#13;
организационно-управленческие, функциональные и психологические факторы,&#13;
выступающие причиной моббинга и буллинга как проявлений деструктивного поведения на работе. Дан сравнительный анализ частоты встречаемости&#13;
моббинга и буллинга в разных странах и у различных категорий работников.&#13;
На основании анализа большого числа анкетных опросов установлено, что наиболее часто моббинг и буллинг встречаются в государственном секторе экономики, в педагогике и системе здравоохранения. Показано, что моббинг и буллинг&#13;
как стрессогенные факторы могут вызывать ухудшение работоспособности&#13;
и приводить к серьезным нарушениям состояния здоровья и психики работников, в основном укладывающихся в симптоматику, сходную с характерной для&#13;
посттравматического стрессового расстройства. В крайних случаях моббинг и&#13;
буллинг могут приводить к тяжелым заболеваниям, профессиональной непригодности и ранней инвалидизации, социальной изоляции и даже к суициду, становясь важным фактором обеспечения безопасности современных форм труда.&#13;
Для решения проблемы моббинга законодательным путем в странах Европы&#13;
приняты новые законы, защищающие и обеспечивающие безопасность сотрудников на рабочем месте, включая эмоциональную составляющую здоровья на&#13;
работе. В России также необходимо разработать адекватные организационно-управленческие, психологические и медицинские мероприятия по профилактике&#13;
и диагностике моббинга и буллинга в рабочих коллективах.</p>
   </abstract>
   <trans-abstract xml:lang="en">
    <p>An analysis of foreign and domestic publications related to problems of mobbing and bullying as working environment&#13;
factors to which it wasn´t been paid attention until recently has been presented in this review. Seven summarized mobbing&#13;
types which reduce the level and quality of work have been identified: institutional arrangement mobbing, social isolation&#13;
mobbing, mobbing of attacks to victim’s personal life, victim mood mobbing, physical violence mobbing, verbal aggression&#13;
and rumors mobbing. Administrative, functional and psychological factors which are the causes of mobbing and bullying as&#13;
manifestations of destructive behavior at work places have been shown. A comparative analysis of mobbing and bullying&#13;
occurrence frequency in different countries and among different categories of employees has been carried out. Based on&#13;
a lot of questionnaires data analysis it has been found that the most frequently mobbing and bullying occurrences in the&#13;
public sector of economy in comparison with the private one, they are observed in pedagogical and health care systems too.&#13;
It has been shown that mobbing and bullying are stress factors that can lead to employees’ work capacity deterioration,&#13;
serious physical and mental health disorders, mainly similar to typical post-traumatic stress disorder. In extreme cases&#13;
mobbing and bullying can lead to serious diseases, professional unsuitability and early disability, social isolation and even&#13;
suicide, being thus an important safety assurance factor for modern forms of work. In order to solve the mobbing problem&#13;
through legislation, some European countries have adopted new laws that prevent the occurrence of these phenomena,&#13;
protecting and ensuring the safety of employees in their workplaces, including an emotional component of health at&#13;
work. In Russia it is necessary to develop adequate administrative, psychological and medical measures for prevention and&#13;
diagnosis of mobbing and bullying at workplaces.</p>
   </trans-abstract>
   <kwd-group xml:lang="ru">
    <kwd>моббинг</kwd>
    <kwd>буллинг</kwd>
    <kwd>производственно обусловленный&#13;
стресс</kwd>
    <kwd>рабочая среда</kwd>
    <kwd>нарушения здоровья</kwd>
    <kwd>психология труда.</kwd>
   </kwd-group>
   <kwd-group xml:lang="en">
    <kwd>mobbing</kwd>
    <kwd>bullying</kwd>
    <kwd>production-related stress</kwd>
    <kwd>working environment</kwd>
    <kwd>health’s disorders</kwd>
    <kwd>labor psychology.</kwd>
   </kwd-group>
  </article-meta>
 </front>
 <body>
  <p>1. Введение в проблемуПонятие «моббинг» впервые появилось в научной литературе в 1978 г., когда шведский психолог Х.Лейман охарактеризовал его как «психологический террор» в рабочей среде, который проявляется в недружественном и неэтичном поведении, осуществляющемся систематически одним или несколькими лицами против человека, который оказывается в беспомощном состоянии и становится жертвой различных гнетущих и персекуторных актов [1]. Позднее появилось понятие «буллинг» — агрессивное поведение, выражающееся в злонамеренном преследовании, жестокости, попытках оскорбления и унижения работника, подрыве его репутации и т. п. Буллинг можно рассматривать как крайнее проявление  моббинга. В силу схожести данных понятий имеет смысл рассматривать феномены моббинга (буллинга) в целом, как комплекс организационных взаимоотношений, выражающихся в той или иной форме психологического притеснения.</p>
 </body>
 <back>
  <ref-list>
   <ref id="B1">
    <label>1.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Leymann H. Ätiologie und Häufigkeit von Mobbing am Arbeitsplatz. Eine Übersichtц über die bisherige Forschung// Ege H. Mobbing: Che cos’è il terrore psicologico sul posto di lavoro. 1996. Bologna: Pitagora Editrice.</mixed-citation>
     <mixed-citation xml:lang="en">Leymann H. Ätiologie und Häufigkeit von Mobbing am Arbeitsplatz. Eine Übersichtц über die bisherige Forschung. Ege H. Mobbing: Che cos’è il terrore psicologico sul posto di lavoro. 1996. Bologna. Pitagora Editrice. 164 р.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B2">
    <label>2.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Leymann H. The content and development of mobbing at work // European Journal of Work and Organizational Psychology. 1996. Vol. 5, Issue 2. Р. 165-184.</mixed-citation>
     <mixed-citation xml:lang="en">Leymann H. The content and development of mobbing at work. European Journal of Work and Organizational Psychology. 1996, V. 5, I. 2, pp. 165-184.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B3">
    <label>3.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Дружилов С.А. Профессиональные деформации как индикаторы дезадаптации и душевного неблагополучия человека // Сибирский педагогический журнал. 2010. № 6. С. 171-178.</mixed-citation>
     <mixed-citation xml:lang="en">Druzhilov S.A. Professional deformation as indicators of human maladjustment and mental trouble. Sibirskiy pedagogicheskiy zhurnal [Siberian Pedagogical Journal]. 2010, I. 6, pp. 171-178. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B4">
    <label>4.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Горбунова М.Ю. Эмоции в социальном управлении: теоретическая модель // Государственное управление. Электронный вестник. 2011. № 26. С. 17-21.</mixed-citation>
     <mixed-citation xml:lang="en">Gorbunova M.Yu. Emotions in social management: theoretical model. Gosudarstvennoe upravlenie. Elektronnyy vestnik [State governance. E-Bulletin] 2011, I. 26, pp. 17-21. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B5">
    <label>5.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Zapf D., Knorz C., Kulla M. On the relationship between mobbing factors, and job content, social work environment, and health outcomes // European Journal of Work and  Organizational Psychology. 1996. Vol. 5, Iss. 2. Р. 215-237.</mixed-citation>
     <mixed-citation xml:lang="en">Zapf D., Knorz C. and Kulla M. On the relationship between mobbing factors, and job content, social work environment, and health outcomes. European Journal of Work and Organizational Psychology. 1996. V. 5, I. 2, pp. 215-237</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B6">
    <label>6.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Сидоров П.И. Синдром моббинга: ментальная экология деструктивного профессиогенеза // Экология человека. 2013. № 6. С. 33-41.</mixed-citation>
     <mixed-citation xml:lang="en">Sidorov P.I. The mobbing syndrome: professional origin of mental ecology. Ekologiya cheloveka [Human Ecology]. 2013, I. 6, pp. 33-41. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B7">
    <label>7.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Zapf D. Organizational, work group related and personal causes of mobbing/bullying at work // International Journal of Manpower. 1999. Vol. 20, # ½. Р. 70-85.</mixed-citation>
     <mixed-citation xml:lang="en">Zapf D. Organizational, work group related and personal causes of mobbing/bullying at work. International Journal of Manpower. 1999. vol. 20. no. ½. Р. 70-85.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B8">
    <label>8.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Davenport N., Schwartz R.D., Elliott G.P. Mobbing: Emotional Abuse in the American Workplace // Ames, IA: Civil Society Publishing, 1999.</mixed-citation>
     <mixed-citation xml:lang="en">Davenport N., Schwartz R.D., Elliott G.P. Mobbing: Emotional Abuse in the American Workplace. Ames, IA: Civil Society Publishing. 1999. 47 р.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B9">
    <label>9.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Moayed F. A., Daraiseh N., Shell R.,Salem S. Workplace bullying: a systematic review of risk factors and outcomes // Theoretical Issues in Ergonomics Science. 2006. Vol. 7, Iss. 3. Special Issue: Industrial and Manufacturing Engineering Program, University of Cincinnati. Guest Editors: RL. Shell and AM Genaidy. Р. 311-327.</mixed-citation>
     <mixed-citation xml:lang="en">Moayed F.A., Daraiseh N., Shell R. and Salem S. Workplace bullying: a systematic review of risk factors and outcomes. Theoretical Issues in Ergonomics Science. 2006, Vol. 7, I. 3. Special Issue: Industrial and Manufacturing Engineering Program, University of Cincinnati. Guest Editors: RL. Shell and AM Genaidy. Р. 311-327</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B10">
    <label>10.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Гатти М., Федорова А.Э. Устойчивость и двойственность в практике управления персоналом: где выход? // Управленец. 2013. № 2 (42). С. 56-63.</mixed-citation>
     <mixed-citation xml:lang="en">Gatti M., Fedorova A.E. Sustainability and Ambivalence in HR Management Practice: How to Get Out. Upravlenets [Manager]. 2013. I. 2 (42), pp. 56-63. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B11">
    <label>11.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Escartín J., Rodríguez-Carballeira Á., Porrúa J. and Martín-Peña C. Estudio y análisis sobre cómo perciben el mobbing los trabajadores Revista de Psicología Social // International Journal of Social Psychology. 2008. Vol. 23, Iss. 2. Р. 203-211.</mixed-citation>
     <mixed-citation xml:lang="en">Escartín J., Rodríguez-Carballeira Á., Porrúa J. and Martín-Peña C. Estudio y análisis sobre cómo perciben el mobbing los trabajadores Revista de Psicología Social. International Journal of Social Psychology. 2008, V. 23, I. 2, pp. 203-211.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B12">
    <label>12.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Рекош К.Х. Моббинг и проблема его преодоления во Франции // Труд за рубежом. 2002. № 2. С. 97-105.</mixed-citation>
     <mixed-citation xml:lang="en">Rekosh K.Kh. Mobbing and the problem of overcoming in France. Trud za rubezhom [Work abroad]. 2002, I. 2, pp. 97-105. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B13">
    <label>13.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Романова Н.П. Моббинг. Чита: Изд-во Читин. ун-та, 2007.</mixed-citation>
     <mixed-citation xml:lang="en">Romanova N.P. Mobbing. Chita, Chita Universty Publ., 2007. 37 p. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B14">
    <label>14.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Скавитин А.В. Проблема притеснений на рабочих местах // Менеджмент в России и за рубежом. 2004. № 5. С. 118-126.</mixed-citation>
     <mixed-citation xml:lang="en">Skavitin A.V. The problem of harassment at workplaces. Menedzhment v Rossii i za rubezhom [Management in Russia and abroad]. 2004, I. 5, pp. 118-126. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B15">
    <label>15.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Žukauskas P., Vveinhardt J. Mobbing Diagnosis Instrument: Stages of Construction, Structure and Connectedness of Criteria // Journal of Business Economics and Management.</mixed-citation>
     <mixed-citation xml:lang="en">Žukauskas P. and Vveinhardt J. Mobbing Diagnosis Instrument: Stages of Construction, Structure and Connectedness of Criteria. Journal of Business Economics and Management. 2011, V. 12, I. 2, pp. 400-416.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B16">
    <label>16.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Carnero M. A., Martínez B.and Sánchez-Mangas R. Mobbing and its determinants: the case of Spain // Applied Economics. 2010. Vol. 42, Iss. 29. Р. 3777-3787.</mixed-citation>
     <mixed-citation xml:lang="en">Carnero M.A., Martínez B. and Sánchez-Mangas R. Mobbing and its determinants: the case of Spain. Applied Economics. 2010, V. 42, I. 29, pp. 3777-3787.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B17">
    <label>17.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Eвтиxoв О. В. Моббинг: фазы развития и профилактика. http://www.management.com.ua/hrm/hrm219.html.</mixed-citation>
     <mixed-citation xml:lang="en">Evtixov O. V. Mobbing: phases of development and prevention. Available at: http://www.management.com.ua/hrm/hrm219.html (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B18">
    <label>18.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Буланова Е.Н. Процедура управления риском при исполнении кадровых решений // Известия Российского государственного педагогического университета им. А.И. Герцена. 2008. № 54. С. 25-28.</mixed-citation>
     <mixed-citation xml:lang="en">Bulanova E.N. The procedure of risk management under personnel decisions performance. Izvestiya Rossiyskogo gosudarstvennogo pedagogicheskogo universiteta im. A.I. Gertsena [Izvestia: Herzen University Journal of Humanities &amp;amp; Sciences] 2008, I. 54, pp. 25-28. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B19">
    <label>19.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Tengilimoğlu D., Mansur F. A., Dziegielewsk S. F. The Effect of the Mobbing on Organizational Commitment in the Hospital Setting: A Field Study // Journal of Social Service Research. 2010. Vol. 36, Iss. 2. Р. 128-141.</mixed-citation>
     <mixed-citation xml:lang="en">Tengilimoğlu D., Mansur F.A. and Dziegielewsk S. F. The Effect of the Mobbing on Organizational Commitment in the Hospital Setting: A Field Study. Journal of Social Service Research. 2010, V. 36, I. 2, pp. 128-141</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B20">
    <label>20.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Дружилов С.А. Проявление моббинга на кафедре ВУЗа в условиях реформирования высшего профессионального образования // Международный журнал прикладных и фундаментальных исследований. 2011. № 6. С. 120-124.</mixed-citation>
     <mixed-citation xml:lang="en">Druzhilov S.A. The manifestation of mobbing at the Department of the University in the reform of higher vocational education. Mezhdunarodnyy zhurnal prikladnykh i fundamental&amp;#180;nykh issledovaniy [International Journal of Fundamental and Applied Research] 2011, I. 6, pp. 120-124. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B21">
    <label>21.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Поздняков В.М. Направления совершенствования психологического обеспечения работы с сотрудниками ФСИН России // Прикладная юридическая психология. 2012. № 2. С. 8-17.</mixed-citation>
     <mixed-citation xml:lang="en">Pozdnyakov V.M. Directions of improvement of psychological support work with the employees of the FSIN of Russia. Prikladnaya yuridicheskaya psikhologiya [Applied Legal Psychology]. 2012, I. 2, pp. 8-17. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B22">
    <label>22.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Метляева Е.В. Особенности социально-психологических факторов профессионального стресса женщин-военнослужащих // Вестник военного университета. 2011. № 2 (26). С. 34-38.</mixed-citation>
     <mixed-citation xml:lang="en">Metlyaeva E.V. Features of socio-psychological factors in occupational stress of women soldiers. Vestnik voennogo universiteta [Bulletin of the military University]. 2011, I. 2 (26), pp. 34-38 (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B23">
    <label>23.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Otto K., Mamatoglu N. Why Does Interactional Justice Promote Organizational Loyalty, Job Performance, and Prevent Mental Impairment? The Role of Social Support and Social Stressors // The Journal of Psychology: Interdisciplinary and Applied. 2014. - 00(00). Р. 1-26 (online publ.10 Mar 2014).</mixed-citation>
     <mixed-citation xml:lang="en">Otto K. and Mamatoglu N. Why Does Interactional Justice Promote Organizational Loyalty, Job Performance, and Prevent Mental Impairment? The Role of Social Support and Social Stressors. The Journal of Psychology: Interdisciplinary and Applied. 2014. 00(00). Р.1-26 (online publ.10 Mar 2014)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B24">
    <label>24.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Notelaers G., Einarsen S. The world turns at 33 and 45: Defining simple cutoff scores for the Negative Acts Questionnaire-Revised in a representative sample // European Journal of Work and Organizational Psychology. 2013. Vol. 22, Iss. 6. Р. 670-682.</mixed-citation>
     <mixed-citation xml:lang="en">Notelaers G., Einarsen S. The world turns at 33 and 45: Defining simple cutoff scores for the Negative Acts Questionnaire-Revised in a representative sample. European Journal of Work and Organizational Psychology. 2013, V. 22, I. 6, pp. 670-682.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B25">
    <label>25.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Einarsen S., Hoel H. and Notelaers G. Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts questionnaire-Revised // Work and Stress: An International Journal of Work, Health and Organizations. 2009. Vol. 23, Iss. 1. Р. 24-44.</mixed-citation>
     <mixed-citation xml:lang="en">Einarsen S., Hoel H. and Notelaers G. Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts questionnaire-Revised. Work and Stress: An International Journal of Work, Health and Organizations. 2009, V.23, I. 1, pp. 24-44</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B26">
    <label>26.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Escartın J., Ullrich J. Zapf D., Schluter E.,Van Dick R. Individual-and group-level effects of social identification on workplace bullying //European Journal of Work and Organizational Psychology. 2012. March 04-05. Р. 1-21.</mixed-citation>
     <mixed-citation xml:lang="en">Escartın J., Ullrich J. Zapf D., Schluter E. and Van Dick R. Individual- and group-level effects of social identification on workplace bullying. European Journal of Work and Organizational Psychology. 2012. March 04-05, pp. 1-21</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B27">
    <label>27.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Giorgi G., Arenas A., Leon-Perez J. M. An Operative Measure of Workplace Bullying: The Negative Acts Questionnaire Across Italian Companies // Industrial Health. 2011. Vol. 49. Р. 686-695.</mixed-citation>
     <mixed-citation xml:lang="en">Giorgi G., Arenas A. and Leon-Perez J.M. An Operative Measure of Workplace Bullying: The Negative Acts Questionnaire Across Italian Companies. Industrial Health. 2011, V. 49, pp. 686-695</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B28">
    <label>28.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Escartín J., Zapf D., Arrieta C., Rodríguez-Carballeira Á. Workers’ perception of workplace bullying: A cross-cultural study // European Journal of Work and Organizational Psychology. 2011. Vol. 20, Iss. 2. Р. 178-205.</mixed-citation>
     <mixed-citation xml:lang="en">Escartín J., Zapf D., Arrieta C. and Rodríguez-Carballeira Á. Workers&amp;#180; perception of workplace bullying: A cross-cultural study. European Journal of Work and Organizational Psychology. 2011, V. 20, I. 2, pp. 178-205</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B29">
    <label>29.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Bentley T., Catley B., Cooper-Thomas H. et al. Understanding stress and bullying in New Zealand work places // Final Report to OH&amp;amp;S Steering Committee, New Zealand. 2009.</mixed-citation>
     <mixed-citation xml:lang="en">Bentley T., Catley B., Cooper-Thomas H. Understanding stress and bullying in New Zealand work places. Final Report to OH&amp;amp;S Steering Committee, New Zealand. 2009. 100 p.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B30">
    <label>30.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Tsuno K., Kawakami N., Inoue A., Abe K. Measuring workplace bullying: Reliability and validity of the Japanese version of the Negative Acts Questionnaire // Journal of Occupational Health. 2010. Vol. 52. Р. 216-226.</mixed-citation>
     <mixed-citation xml:lang="en">Tsuno K., Kawakami N., Inoue A. and Abe K. Measuring workplace bullying: Reliability and validity of the Japanese version of the Negative Acts Questionnaire. J. of Occupational Health. 2010, V. 52, pp. 216-226.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B31">
    <label>31.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Tambur M., Vadi M. Bullying at Work: Research in Estonia using the Negative Acts Questionnaire Revised (NAQ-R) // Review of International Comparative Management. 2009. Vol. 10, Iss. 4. Р. 791.</mixed-citation>
     <mixed-citation xml:lang="en">Tambur M., Vadi M. Bullying at Work: Research in Estonia using the Negative Acts Questionnaire Revised (NAQ-R). Review of International Comparative Management. 2009, V. 10, I. 4, pp. 791</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B32">
    <label>32.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Ofluoğlu G., Somunoğlu S. Cases of Mobbing Activities as Commonly Seen in the Healthcare Sector in the World and in Turkey // Hospital Topics. 2012. Vol. 90, Iss. 4. Р. 98-103.</mixed-citation>
     <mixed-citation xml:lang="en">Ofluoğlu G. and Somunoğlu S. Cases of Mobbing Activities as Commonly Seen in the Healthcare Sector in the World and in Turkey. Hospital Topics. 2012, V. 90, I. 4, pp. 98-103</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B33">
    <label>33.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Escartín J., Ullrich J., Zapf D., Schlüter E., Van Dick R. Individual and group level effects of social identification on workplace bullying // European Journal of Work and Organizational Psychology. 2013. Vol. 22, Iss. 2. Р. 182-193.</mixed-citation>
     <mixed-citation xml:lang="en">Escartín J., Ullrich J., Zapf D., Schlüter E., Van Dick R. Individual and group level effects of social identification on workplace bullying. European Journal of Work and Organizational Psychology. 2013, V. 22, I. 2, pp. 182-193</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B34">
    <label>34.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Lovell B. L., Lee R. T. Impact of Workplace Bullying on Emotional and Physical Well-Being: A Longitudinal Collective Case Study //Journal of Aggression, Maltreatment &amp;amp; Trauma. 2011. Vol. 20, Iss. 3. Р. 344-357.</mixed-citation>
     <mixed-citation xml:lang="en">Lovell B. L. and Lee R. T. Impact of Workplace Bullying on Emotional and Physical Well-Being: A Longitudinal Collective Case Study. Journal of Aggression, Maltreatment &amp;amp; Trauma. 2011, V. 20, I. 3, pp. 344-357</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B35">
    <label>35.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">The prevention of occupational diseases. World Day for safety and health at work 28 April 2013/ ILO. Geneva, 2013.</mixed-citation>
     <mixed-citation xml:lang="en">The prevention of occupational diseases. World Day for safety and health at work 28 April 2013. - ILO. Geneva. 2013. 17p.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B36">
    <label>36.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Середкина И.М. Моббинг - войны на работе // Актуальные вопросы современной науки. Сб. научных трудов. Вып. 13 / ЦРНС. Новосибирск, 2010. С. 23-33.</mixed-citation>
     <mixed-citation xml:lang="en">Seredkina I.M. Mobbing - war at the work. Aktual&amp;#180;nye voprosy sovremennoy nauki. Sb. nauchnykh trudov [Actual problems of modern science. Proceedings of scientific papers]. I. 13, TsRNS. Novosibirsk. 2010, pp. 23-33. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B37">
    <label>37.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Сидоров П.И. Ментальная экология социальных эпидемий // Экология человека. 2014. № 1. С. 37-48.</mixed-citation>
     <mixed-citation xml:lang="en">Sidorov P.I. The mental ecology of social epidemics. Ekologiya cheloveka [Human Ecology]. 2014, I. 1, pp. 37-48. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B38">
    <label>38.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Leymann H., Gustafsson A. Mobbing at work and the development of post-traumatic stress disorders // European Journal of Work and Organizational Psychology. 1996. Vol. 5, Iss. 2. Р. 251-275.</mixed-citation>
     <mixed-citation xml:lang="en">Leymann H. and Gustafsson A. Mobbing at work and the development of post-traumatic stress disorders. European Journal of Work and Organizational Psychology. 1996, V. 5, I. 2, pp. 251-275.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B39">
    <label>39.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Karatuna I., Gök S. A Study Analyzing the Association between Post-Traumatic Embitterment Disorder and Workplace Bullying // Journal of Workplace Behavioral Health. 2014. Vol. 29, Iss. 2. Р. 127-142.</mixed-citation>
     <mixed-citation xml:lang="en">Karatuna I. and Gök S. A Study Analyzing the Association between Post-Traumatic Embitterment Disorder and Workplace Bullying. Journal of Workplace Behavioral Health. 2014, V. 29, I. 2, pp. 127-142.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B40">
    <label>40.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Nielsen M.B., Matthiesen S.B., Einarsen S. Leadership and interpersonal conflicts: Symptoms of posttraumatic stress among targets of bullying from supervisors // Nordisk Psykologi. 2005. Vol. 57. Р. 391-415..</mixed-citation>
     <mixed-citation xml:lang="en">Nielsen M.B., Matthiesen S.B. &amp;amp; Einarsen, S. Leadership and interpersonal conflicts: Symptoms of posttraumatic stress among targets of bullying from supervisors. Nordisk Psykologi. 2005, V.57, pp. 391-415.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B41">
    <label>41.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Конорев М.Р., Девятых С.Ю. Синдром эмоционального выгорания в профессиональной деятельности женщин-провизоров // Вестник фармации. 2013. № 1(59). С. 6-11.</mixed-citation>
     <mixed-citation xml:lang="en">Konorev M.R., Devyatykh S.Yu. Sindrom emotsional&amp;#180;nogo vygoraniya v professional&amp;#180;noy deyatel&amp;#180;nosti zhenshchinprovizorov [Burnout syndrome in the professional activities of women pharmacists]. Vestnik farmatsii [Bulletin of Pharmacy]. 2013, I. 1(59), pp. 6-11. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B42">
    <label>42.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">http://www.yeniasya.com.tr/yazi_detay.asp?id=13371.</mixed-citation>
     <mixed-citation xml:lang="en">Available: http://www.yeniasya.com.tr/yazi_detay.asp?id=13371. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B43">
    <label>43.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Resch M., Schubinski M. Mobbing-prevention and management in organizations //European Journal of Work and Organizational Psychology. 1996. Vol. 5, Iss. 2. Р. 295-307.</mixed-citation>
     <mixed-citation xml:lang="en">Resch M. and Schubinski M. Mobbing-prevention and management in organizations. European Journal of Work and Organizational Psychology. 1996, V. 5, I. 2, pp. 295-307.</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B44">
    <label>44.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Лушников А.М. Законодательство о безопасности и гигиене труда в странах Запада // Вестник Омского университета. Серия: Право. 2009. № 3. С. 88-94.</mixed-citation>
     <mixed-citation xml:lang="en">Lushnikov A.M. Legislation on occupational safety and health in Western countries. Vestnik Omskogo universiteta. Seriya: Pravo [Herald of Omsk University. Series: Law]. 2009, I. 3, pp. 88-94. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B45">
    <label>45.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Аврамчук Л.П., Богданова Л.С. Моббинг // Актуальные вопросы экономических наук. 2008. № 4. С. 83-88.</mixed-citation>
     <mixed-citation xml:lang="en">Avramchuk L.P., Bogdanova L.S. Mobbing. Aktual&amp;#180;nye voprosy ekonomicheskikh nauk [Topical issues of economic Sciences]. 2008, I. 4. 1, pp. 83-88. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B46">
    <label>46.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Шишкина Н.Ф., Кузнецов А.Ф. Мотивация персонала в системе энергоменеджмента организации // Наука о человеке: гуманитарные исследования. 2013. № 2 (12). С. 63-67.</mixed-citation>
     <mixed-citation xml:lang="en">Shishkina N.F., Kuznetsov A.F. Personnel motivation system in organization energy management. Nauka o cheloveke: gumanitarnye issledovaniya [Science of the Person: Humanitarian Researches]. 2013, I. 2 (12), pp. 63-67. (in Russian)</mixed-citation>
    </citation-alternatives>
   </ref>
   <ref id="B47">
    <label>47.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Vol. 12, Iss. 2. Р. 400-416.</mixed-citation>
     <mixed-citation xml:lang="en"></mixed-citation>
    </citation-alternatives>
   </ref>
  </ref-list>
 </back>
</article>
